Hospital Policies

Clinic Policy Update

At our hospital, we’re honored to be part of your pet’s care journey. We know that veterinary visits can sometimes be emotional—especially when your pet is sick or injured. Feeling worried or anxious is completely normal. Our team is here because we love animals and are dedicated to helping them heal and thrive. Every day, we carry the weight of our patients’ struggles with compassion and care.

As demand for veterinary services continues to grow, we remain committed to providing timely, high-quality care. We truly appreciate your patience with scheduling, wait times, and hospital protocols. In return, we ask that you treat our team with kindness and respect.

To ensure our hospital remains a safe and respectful place for all, we will not tolerate the following at our hospital:

• Verbal or physical abuse
• Hostile or threatening language
• Offensive or disrespectful comments
• Aggressive or hostile behavior

Anyone who violates these guidelines may be asked to leave, and we may choose to end our professional relationship.

Thank you for your understanding, patience, and continued support. It is a privilege to care for your pet.